Effective communication between patients and our staffs is necessary for providing safe and high-quality medical care under our fundamental policies. Medical interpreters help patients who are non- or limited Japanese proficiency. As patients or our staffs need, medical interpreters are arranged by appointment and remunerated on a per-hour basis as follows. We kindly ask for your understanding as they may be unavailable depending on the hours or on languages.

Following a revision of the university regulations, the following fees shall apply from April 2026.

1. In-person medical interpretation: Chinese and English
   Remote interpretation:
   (Video) Chinese, English, Korean, Spanish, Portuguese, Vietnamese and Nepali
   (Telephone)Chinese, English, Korean, Spanish, Portuguese, Vietnamese, Thai, Tagalog, Nepali, Indonesian, Malay, Myanmar, Russian, French, German, Italian, Khmer, Mongolian, Sinhal, Hindi and Bengali
2. Please note that an interpreter who meets your requirements may sometimes be unavailable.
3. In case of in-person, the cancelation fee will be charged after 11am on the day before your appointment. (¥9,000 ※Regardless of Japanese public health insurance status.)
   
4. If you need to cancel your appointment or reschedule it please e-mail us at info@cgh.med.osaka-u.ac.jp.

• Chinese(PDF)